Approve/deny access

Step 1

Administrators will receive an email from noreply_gateway@qantas.com.au notifying when an access request has been submitted and is awaiting review.

Step 2

When Administrators log in they can follow the link from the welcome page to the new request, or they can navigate to the Members page and select the ‘Request’ tab. Details of a new request will show on the ‘Request’ tab with a separate line of each pending item.

Step 3

Administrators need to review and either approve or decline each request in the queue.

Step 4

Once approved Administrators will be notified of the successful approval & the new member will be added to the ‘Members’ page of the agency. New members will show an ‘Inactive’ until they have completed their account activation then their status will change to ‘Active’.

Still having trouble? Please submit a support request.