Account disable/re-enable

An agency Administrator can deactivate a member's access to Qantas Gateway. This can be temporary or permanent.

The Administrator can reactivate the account at any time, and no member data will be deleted.

Step 1

To deactivate a member's access, navigate to the ‘All members’ tab select the appropriate member.

Step 2

Click ‘Deactivate account’ then confirm this action by clicking ‘Deactivate’

Step 3

The Administrator will receive a pop-up confirming the member has been deactivated.

Step 4

On the ‘All members’ table this members status will now show as “Inactive’

Still having trouble? Please submit a support request.