Administrator Adds Members in Bulk

To streamline onboarding, you can upload user details in bulk to create accounts for your travel agency staff.

Step 1

Navigate to ‘Members’ then select ‘Bulk user registration’. To ensure the successful upload of your user data please follow the steps on this page. Errors in the data will lead to an unsuccessful upload.

Step 2

Download the Microsoft Excel template

Step 3

Fill in details according to the instructions in the template.

Step 4

Once completed, return to Qantas Gateway portal to upload the Excel file. Please ensure that all travel agents whose data is being uploaded have been informed and are aware of the purpose of this data collection. All registration information must be entered in the ‘User data’ tab of the excel template.

Step 5

Drag and drop the file. Gateway will perform upload file validation checks. If any checks fail, you will need to correct the file and upload again. Once your file is uploaded successfully click ‘Submit’ to proceed with registering the members. Gateway will perform further member data validation checks. This may take a few minutes.

You will receive an email confirmation once the file has been processed. Each member will receive a ‘Registration to Qantas Gateway Approved’ email from noreply_gateway@qantas.com.au confirming their registration with details of account activate steps.

Still having trouble? Please submit a support request.