New user registers a new agency

Step 1

From the Gateway Landing page click “Register Now”. Enter the accredited IATA, TIDs or ARC number to be registered. Click continue. The Gateway portal will check the entered IATA, TIDS or ARC’s current registration status. If the agency is not yet registered, you will be prompted to complete a registration.

Step 2

Only authorised administrators can register an agency. Tick the box to accept this role then continue. If you are not the authorised administrator, please refer this to the appropriate person. Administrators need to validate themselves by selecting one of three options

• Use QAC access code and manage password
• Use IATA, TIDS, ARC accreditation date
• Use IATA, TIDS, ARC agency email

Accept QAC terms & conditions & continue the registration process.

Step 3

Add your details. Enter your first & last name, individual work email and select your position title. For MFA authentication we require your individual work email. Do not use a shared email address. Click continue to verify your email address. You will receive a one-time code to verify your email address.

Step 4

Add your login verification method. There are two options for MFA verification, email (default) or mobile SMS.

Step 5

Add your agency business details.If your agency is not part of a chain, please select ‘Independent’ from the drop-down options. Then confirm your registration. Check your agency details are correct, accept terms & conditions then ‘Submit’ your registration. You’ll receive a system generated email from noreply.gateway@qantas.com.au to confirm your registration and to activate your account.

Still having trouble? Please submit a support request.